Workplace Survivial for Law Enforcement & Civilians

October 16 & 17, 2017 • Lake County Sherrif's Office • Training Division

Cost is $125 Per Person Register Today

Let’s face it, its a jungle out there. Working for law enforcement means extreme conditions, coping with stressful situations, shift work, dealing with difficult people and situations unique to public safety. Public demands on law enforcement continue to grow.

Workplace Survival is the concept of Mr. Jim Spearing, a lifelong advocate for law enforcement officers and civilian employees. Mr. Spearing shares his wisdom and humor accumulated over 30 years in service to government employees and their families on topics including customer service, workplace relations, leading millennials, bridging generations and ethics.

This one day course is fun, informative and gives students practical tools they can put to use immediately to improve job performance while meeting the needs of the public.


Who: Sworn or Civilian Law Enforcement Personnel Should Attend

Where: Lake County Sheriff’s Office, Training Division, at 1565 Lane Park Cutoff, Tavares, Florida 32778

When: Monday, October 16 and
Tuesday, October 17

Time: 8 a.m. to 5 p.m.

Cost: $125 per person

Topics will include:

Workplace Relations — Coping with workplace stress & its effects.
Students learn the psychological, physical and life impacts of long term stress and ways to minimize its impact on their performance. We discuss toxic personalities that destroy agency morale and ways to minimize their influence.

Customer Service using the Six Step Process for handling difficult people:
We teach a logical, multi-step process to de-escalate conflict situations with various “difficult types” commonly encountered in law enforcement work. Students learn ways to “disengage”from conflicts to better resolve customer needs.

Employee Conduct — Coping with problem personality types in the workplace:
Students learn to “disengage” from conflict situations to better resolve issues informally stressing de-escalation to head off future conflicts.

Motivating the Next Generation… Leading Millennials

October 18, 2017 • Orange County Sheriff’s Office, Training Division, at 2500 W. Colonial Drive, Orlando, FL

Cost is $125 Per Person Register Today

Many law enforcement managers are struggling to find ways to understand and motivate their Generation Y or Millennial employees. Generally born between 1980 and 2000, these young people present distinctive challenges to a law enforcement setting.

Today’s managers must adjust their leadership styles to adapt to this tech savvy generation whose high expectations and unconventional work habits present significant challenges to traditional leadership.


Who: Sworn or Civilian Managers tasked with managing Millennial employees now or in the future

Where: Orange County Sheriff’s Office, Training Division, at 2500 W. Colonial Drive, Orlando, FL

When: Wednesday, October 18, 2017

Time: 8 a.m. to 5 p.m.

Cost: $125 per person

Course Objectives:

Managers will gain an understanding of the historical events that have shaped their thinking as either a Gen X or Baby Boomer.

Leaders will understand how their biases affect leadership styles when dealing with Millennials.

Next we explore the historical, social and technological events that shape the Millennial world view including helicopter parenting and a permissiveness that sets this generation apart.

Finally, we discuss negative attributes and provide specific management strategies to Confront: the Millennial sense of entitlement, willingness to question authority, lack of communication skills, and ways to wring the maximum performance from your Millennial employees.


About JMS Associates

A lifelong advocate for law enforcement officers and civilians, Jim Spearing shares his wisdom and humor on workplace relations.

Mr. Spearing is a political consultant that has represented law enforcement in Florida for the past 27 years. Along the way, Mr. Spearing has managed political campaigns at both the state and local level, conducted issue campaigns on behalf of police and fire fighter organizations, and is a published author on news media relations and the police. Learn more about JMS.